Privacy Policy

This privacy notice tells you about the information we collect from you when you create an account in Ortrac via our website. In collecting this information, we are acting as a data controller or as a data processor on behalf of another entity and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Please read our full data privacy at www.orzone.com/support.

Who are we?

We are Orzone Ortrac AB, a company in the Orzone group. Our address is Box 3116, 40010 Gothenburg, Sweden. You can contact us by post at the above address, by email at support@orzone.com or by telephone on +4631108600.

What personal data do we collect?

When you create an account, we ask you for your name, email, contact. Depending on which educational service you register for we may ask for additional demographics data, CV and payment information. You may also use our educational software in a course or exam or similar and by that you may also input educational data.

Why do we collect this information?

We will use your information to set up an account and to register and execute the educational service you have desired to participate in.

We require this information to set up an account in your name and with your email as user name.

What do we do with your information?

Your information is stored in our account and educational system which is based with the European Union.

Potential payment information is processed in USA certified to the EU-US Privacy Shield (which requires effective safeguards for your information). We do not store any credit card information.

How long do we keep your information for?

Your personal data may be stored for up to ten years to process benchmarks of educational results, or longer if you still actively use the service, after which they are securely archived and kept for up to ten years, when we delete them.

Your rights over your information

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.

To submit a request by email, post or telephone, please use the contact information provided above.

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact your countrys data protection agency or the Swedish data protection agency at via their website at https://www.datainspektionen.se.